European quality label

In February 2010, Data Translations Int. was one of the first translation agencies in Belgium to obtain the EN 15038 quality label for translation agencies.

European standard 15038 determines the conditions a translation agency must satisfy in order to produce high-quality translations. The audit includes a thorough inspection of the procedures for project management, managing and providing feedback to freelance translators, and selecting and evaluating translators and proofreaders. It also looks at the available IT capacity, the procedures for quality control, communication and follow-up with the customer, and the methods used for analysing, allocating, processing and delivering translation requests up to and including the archiving of assignments.

Data Translations Int. obtained the label after the first audit. Our customised project management system and our extensive team of internal translators undoubtedly played a major role in the awarding of this quality label.